• Technician, Help Desk

    Job Location(s) US-PA-Pittsburgh
    Posted Date 5 days ago(1/14/2020 11:29 AM)
    Job ID
    # of Openings
    Information Technology
    Job Closing Date
  • Company Overview

    Seneca Resources Company, LLC, the oil & gas exploration and production subsidiary of National Fuel Gas Company (NYSE: NFG) explores for, develops and produces natural gas and crude oil reserves in Appalachia and California.  Most of Seneca's investment activity is in the Marcellus and Utica Shales in Pennsylvania, where the company controls approximately 785,000 net prospective acres.  Seneca's California operations remain a steady contributor to the overall portfolio, in which this division currently manages nearly 16,000 acres and has more than 1,100 wells.  The Company is furthering its delineation efforts in the Utica Shale, and acquired properties in California that will increase, and further diversify, the Company's oil production footprint.  As an active exploration and production company in the northeastern U.S. for more than 100 years, Seneca Resources Company, LLC is committed to safety, environmental stewardship, increased productivity and maximizing shareholder value.

    Job Responsibilities

    The Technician, Help Desk will serve as an integral member of the Information Technology team. This position will be responsible for the day-to-day interactions with end users, and support the hardware and software needs of users throughout the company.  Responsibilities include, but are not limited to:


    • Monitor and work IT help desk requests, which include supporting PCs, virtual machines, application software, IP based phones, printers, video and audio equipment
    • Provide remote support for other company offices related to basic user account, network, application and system issues
    • Provide basic setup, configuration and repair of laptops, desktops, thin client terminals and monitors
    • Administer security and permissions on the corporate Active Directory and files shares, including user and computer object setup and decommissioning
    • Support IT security and infrastructure teams with end point software agent troubleshooting, i.e. anti-virus, patching, WSUS, etc.
    • Work with other IT personnel on projects for field testing new or existing technology
    • Comply with Seneca’s EHSQ policies, standards and procedures and demonstrate active and regular involvement in EHSQ programs

    Job Qualifications

    This position requires a High School Diploma/GED and a minimum of two (2) years relevant work experience. Candidates with technology certifications are preferred. Experience with Virtual Desktop Infrastructure (VDI) Platforms - VMware 7 and streaming applications such as Citrix or VMware App Volumes are preferred. This position must be able to work a rotating on-call weekend schedule.


    The successful candidate must be authorized to work in United States of America.


    Seneca Resources offers a competitive salary and a comprehensive benefits package. This position is not eligible for relocation.


    Seneca Resources Company, LLC is an Equal Opportunity / Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, protected veteran status, marital status or other protected status under federal, state or local laws.


    Please note: We occasionally amend or withdraw Seneca Resources jobs and reserve the right to do so at any time, including prior to the advertised closing date. 



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